Last updated: June 2026
At Dhanyatrendz, we want you to be happy with your purchase. This policy explains how returns, exchanges, and refunds work. Please note the specific timeframes below are our standard terms — you can adjust them to match your final business rules.
Return Window
You may request a return within 7 days of receiving your order, provided the item is unused, in its original condition, and in its original packaging with tags and accessories intact.
Items That Cannot Be Returned
For hygiene and practical reasons, certain items are not eligible for return, including perishable goods (such as groceries and juices), intimate or personal-care items, and digital products such as ebooks once they have been downloaded or accessed.
How to Request a Return
To start a return, contact us with your order number and the reason for the return. We will guide you through the next steps. Items sent back without first requesting a return may not be accepted.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund is approved. Approved refunds are processed to your original payment method within 5–7 business days. Depending on your bank or provider, it may take additional time for the amount to appear.
Exchanges
If you received a defective or incorrect item, contact us and we will arrange a replacement or exchange at no extra cost to you.
Damaged or Wrong Items
Please inspect your order on delivery. If an item is damaged, defective, or incorrect, contact us within 48 hours of delivery with photos so we can resolve it quickly.
Return Shipping
Unless the return is due to our error (a defective or wrong item), return shipping costs may be the customer’s responsibility. We will confirm the details when you request your return.
Contact Us
For any return or refund request, reach us at:
Email: dhanyatrendzcom@gmail.com
Phone: +91 7012630529