At My Empire Casino, trust is earned through clarity and uprightness. As a brand that welcomes Swiss players, we take our responsibility diligently: in how we entertain and in how we communicate, market, and collaborate. These Responsible Marketing Guidelines establish the standards we uphold in Switzerland, making sure every message we disseminate embodies our commitment to compliance, consumer security, and ethical practices. We encourage all visitors to consider the principles that guide our licensing, affiliate partnerships, and advertising activities.
Our Pledge to Conscientious Marketing
We base every decision in a distinct, consistent promise: to market our services in a way that honors the well‑being of our audience and the legal framework of Switzerland. This means we do not chase growth at the expense of vulnerable individuals, nor do we use tactics that could be perceived as aggressive or misleading. Our internal marketing policy is assessed quarterly by our compliance team, and we continuously train staff and partners on the latest regulatory expectations.
We consider responsible marketing as a ongoing journey rather than a one‑time checklist. Every campaign, banner and affiliate link must pass a three‑step internal approval process that evaluates clarity, age‑appropriateness and factual accuracy. In practice, this means all visuals are without imagery that could attract minors, and all bonus terms are displayed with full transparency. We also maintain a dedicated Marketing Ethics Committee that meets monthly to scrutinise upcoming promotions against both Swiss norms and our own elevated standards.
Equally important is our commitment to listen. We diligently monitor feedback from Swiss players, industry watchdogs and affiliate partners. When concerns arise, we look into immediately and adjust our approach. This feedback loop has already led to improvements such as more transparent wagering requirement disclosures on landing pages and the elimination of time‑limited pressure tactics. By putting accountability at the heart of our operations, My Empire Casino proves that entertainment and ethics can indeed go hand in hand.
Accountable Advertising and Promotion
Advertising in Switzerland requires a fine balance between brand visibility and social responsibility. We have established a multi‑channel advertising policy that includes digital display, social media, email marketing, search engine placements and any future offline campaigns. Every piece of creative is built on the same foundation: it must be factually accurate, must not glorify gambling and must visibly bear the message “Play responsibly. 18+.” Our Swiss‑specific landing pages https://www.manager-magazin.de/lifestyle/leute/a-820682.html further expand on responsible gambling tools at the point of engagement.
Our email marketing strategy follows a strict permission‑based model. We only reach individuals who have explicitly opted in, and every email features a single‑click unsubscribe link. Swiss subscribers get communications in either German, French or Italian, according to their language preference, and we divide lists to avoid overlapping campaigns that could be perceived as excessive. We never transmit promotional emails on Swiss public holidays either, valuing family time and cultural values.
Social media platforms pose unique challenges, and our approach here is deliberately cautious. We keep verified accounts on certain networks, but we do not engage in direct‑message promotions or unsolicited friend requests. Any sponsored post aimed at Switzerland passes a mandatory “pause and review” step, where our compliance team checks the creative against four criteria:
- Is the visual free of cartoonish imagery, bright neon colours or characters that could draw in children?
- Is there a clear responsible gambling reminder in the reader’s language?
- Is the targeting set to users who are demonstrably 20 years of age or older, adding a buffer above the legal minimum?
- Is the post geo‑fenced to exclude schools, playgrounds and addiction support centres within a 500‑metre radius?
Search engine marketing is another area where we show restraint. We compete for a curated list of Swiss‑relevant keywords that pertain to casino entertainment, but we intentionally avoid terms associated with financial distress, loan comparisons or addiction help. Our negative keyword list is updated monthly to capture emerging queries that could be misinterpreted. When Swiss users tap our paid link, they are directed to a pre‑landing page that prominently displays age verification and time‑limit reminders before the main casino lobby is accessible.
Marketing deals themselves are organized to prevent impulsive behaviour. Offers available to Swiss players carry extended validity durations, often 30 days or more, and we limit the maximum claimable amount. Rebate and loyalty rewards are paid out as withdrawable cash rather than locked bonus funds, providing players genuine flexibility. We never ask for a deposit to access responsible gambling tools such as deposit limits, session timers and self‑exclusion; these measures are always free, always visible and enabled with a single click.
Partner Program Standards
Our marketing partners are an part of the My Empire Casino brand, and we ask them to maintain the same accountable marketing ethos. Before onboarding, every potential affiliate must submit a detailed application that includes a website audit, a check of previous advertising materials and a signed declaration confirming knowledge with Swiss marketing sensitivities. We do not accept affiliates who run domains that could be mistaken with educational, governmental or mental‑health sites.
Once cleared, affiliates gain access to a library of pre‑reviewed banners, text links and landing pages. All assets are geo‑targeted, so a user connecting from a Swiss IP address will only see promotions that conform with our Swiss guidelines. Affiliates are legally prohibited from changing these materials without our written consent, and any alteration must be re‑submitted through our compliance portal. This zero‑tolerance strategy keeps our entire network consistent.
Our affiliate code of conduct outlines clear dos and don’ts that every partner must adhere to:
- Always apply age‑restriction overlays and “18+” badges on all promotional content shown to Swiss users.
- Always disclose the commercial nature of the relationship, using language such as “advertisement” or “sponsored” in a language easily grasped by the local audience.
- Never suggest that gambling is a dependable source of income, a remedy for debt or a alternative for professional advice.
- Never direct communications through channels, forums or social media groups where minors are identified to congregate.
- Never employ influencer marketing without our prior authorization, and only with figures who clearly attract to an adult demographic.
Regular oversight is a essential part of our compliance routine. We utilize automated crawlers that review affiliate sites weekly, flagging unapproved changes, missing disclaimers or broken age gates. If a infraction is found, the affiliate is given a 48‑hour notice to fix the issue. Recurring or serious infractions result in prompt suspension of commissions and irreversible removal from the scheme. We also keep the right to keep all earned commission for the billing period in which the breach occurred, a preventive measure that emphasizes the importance of our standards.
Regulatory Structure in Switzerland
Switzerland’s gambling landscape is influenced by the Federal Act on Gambling, which entered into force in 2019 and is enforced by cantonal authorities and the Federal Gaming Board. While many provisions focus on land‑based establishments and the licensed online offerings of Swiss casinos, the law also establishes clear boundaries for marketing communications, especially those aimed at residents within the confederation. At My Empire Casino, we actively adhere to these principles, even though our international licence comes from a respected offshore jurisdiction.
We place special emphasis on the law’s emphasis on preventing excessive gambling and protecting minors. The Swiss legislator requires gambling advertising to avoid any suggestion that gaming can fix financial problems, replace employment or enhance social status. In response, our copywriting guidelines firmly forbid language that implies quick wealth, guaranteed wins or a luxurious lifestyle. Every promotional text we author or approve is checked against a Swiss‑specific language filter that flags such expressions before publication.
Intercantonal coordination further refines the requirements. Comlot, the intercantonal lottery and betting authority, and the ESBK have published joint recommendations on gambling advertising, including restrictions on broadcasting hours and digital targeting. Although these recommendations mainly target license holders under the Swiss regime, we have voluntarily incorporated their core principles. For instance, we never run programmatic ads during children’s programming windows on Swiss IP addresses and we avoid sports sponsorships that could reach under‑18 audiences in cantons with stricter rules.
Our legal department maintains an open channel with Swiss compliance experts, ensuring we stay abreast of legislative updates. Should Switzerland introduce a dedicated licensing framework for internationally operated online casinos, we will be ready to pursue and adapt our marketing practices accordingly. Meanwhile, we continue to operate with the highest regard for Swiss sovereignty and consumer protection, viewing regulatory alignment not as a burden but as a competitive differentiator that earns lasting loyalty.
Licensing and Oversight Supervision
My Empire Casino maintains a full gaming licence granted by the Government of Curaçao, amongst the best-known regulatory authorities for online gaming. This licence obliges us to meet rigorous standards in the areas of anti‑money laundering, data protection, fair gaming and responsible marketing. We undergo annual audits conducted by independent testing agencies, and our random number generator is verified to produce truly random outcomes. These credentials form the technical foundation on all our marketing claims rest.
While Curaçao offers the legal backbone, we have chosen to layer additional, jurisdiction‑specific controls on top. For our Swiss audience, this means applying advertising rules that match, and in some cases exceed, those required by Swiss law. We keep a dedicated Swiss compliance file that lists every affiliate partner, every promotional material and every media placement targeting the country. This file is revised in real time and is accessible for review by our internal audit team at any point.
We believe that a licence is only as credible as the people who uphold it. Our Head of Compliance, along with a team of four regional specialists, supervises all marketing activities linked to Switzerland. They have direct authority to stop campaigns, end affiliate relationships and, if necessary, block access to players whose behaviour indicates harm. This operational independence secures that commercial pressures never outweigh our duty of care.
User Protection and Ethical Gaming Integration
Responsible marketing does not stop once a player registers. At My Empire Casino, every promotional touchpoint is structured to reinforce safer play. After account creation, new Swiss players receive a brief interactive guide that explains how to set custom deposit, loss and wager limits. This guide is required and cannot be avoided by clicking a simple “accept” button; the player must actively review and confirm they understand each option before the deposit function becomes active.
Throughout the player lifecycle, we use subtle pop‑ups that mirror real‑time behaviour. If our system notices a significant increase in deposit frequency or a decline in balance over a short period, a gentle notification appears, summarising activity and giving a direct link to cool‑off tools. These messages are worded positively, “Here is a quick snapshot of your play”, and never use blaming language. We have found that this empathetic approach boosts tool adoption by over forty percent compared to conventional warning banners.
We have also incorporated responsible gambling messaging into our affiliate‑driven funnels. Affiliates are provided with a standard widget that shows a live ticker showing average session length and community‑wide responsible gambling tool usage. While the data is anonymized, it acts as a social norming mechanism, subtly reinforcing that taking breaks and setting limits is typical behaviour among Swiss players. This novel approach has drawn interest from academics studying harm‑reduction strategies in digital environments.
Self‑exclusion is the most powerful safety net we provide. Swiss players can self‑exclude for periods spanning from six months to five years with a single request, and we respect that exclusion across all My Empire Casino platforms, including mobile apps. During the exclusion period, we delete the player from all marketing databases and direct affiliates to suppress any materials that might be shown to associated identifiers. Re‑entry is never automatic; players must undergo a 24‑hour cooling‑off period and a mandatory call with our responsible gambling officer before their account is restored.
Common Questions Concerning Our Marketing Guidelines
How does My Empire Casino ensure its marketing respects Swiss cultural standards?
We employ a specialized Swiss market advisor who evaluates every major campaign for linguistic nuance, imagery and timing. All materials are available in German, French and Italian, and we avoid themes that could be viewed as at odds with Swiss values, such as excessive luxury displays or forceful urgency. We never run promotions during nationally marked moments of remembrance, and we refer to local calendars to ensure our advertising rhythm feels appropriate rather than disruptive.
What is the outcome if an affiliate infringes the marketing rules?
Affiliates who breach our code of conduct face prompt consequences. Our monitoring systems spot most infringements within 24 hours, and the partner is instantly notified. Minor, first‑time violations generally lead to a compliance warning and mandatory retraining. However, for more serious breaches, such as aiming at minors, using unapproved claims or disguising the commercial nature of the content, we terminate the agreement immediately and definitively revoke all commission rights. We also submit egregious cases to the relevant advertising standards bodies in Switzerland.
Is there specific rules for Swiss‑language influencer partnerships?
Influencer Content Requirements
Yes, influencer collaborations are subject to heightened scrutiny. We demand that any influencer working in the Swiss market proves that at least 85% of their followers are aged 20 or older, validated by third‑party analytics. The influencer must post in their local language, include both a “Sponsored” label and an “18+” overlay, and avoid any live‑streaming during school hours. Before publication, the content passes through our compliance team, and we retain the right to require edits or cancel the partnership if the material does not meet our Responsible Marketing Guidelines.
Do Swiss players have access to the same promotions as other regions?
Swiss players benefit from a tailored selection of promotions that have been specifically approved for the market. While the core value of bonuses and loyalty rewards remains competitive, we adjust terms to align with Swiss consumer expectations, for example, offering longer validity and simpler turnover requirements. Certain mechanics, such as time‑limited “act now” bonuses with countdown timers, are removed for Swiss accounts because they conflict with our responsible marketing philosophy. Our localised approach ensures full compliance without diluting the fun.